Communication and Conflict Resolution Skills

This training manual from the Department of Water Affairs and Forestry in South Africa is part of a series for developing champions at catchment level able to lead the implementation of the IWRM approach. Most emphasis is on communication skills but with some good guidance for conflict resolution. Suitable for self learning or a short course. The training manual are available in English, and can be downloaded below. We are willing to upload other language versions if you have translated the material.

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Conflict Resolution and Negotiation Skills for IWRM (English)

Conflict is an unavoidable aspect of human social systems and given the central importance of water to human well-being it is natural that conflicts arise over water. This training manual, together with presentations and resource materials, brings together information of how to manage conflicts over water and turn from conflict to cooperation. Integrated water resources management (IWRM) requires cooperative management of water and therefore conflict resolution skills will always be of value. The materials are based on experiences in training on the subject in various courses organised by Cap-Net network partners in Asia, Africa and Latin America and was written by Larry Swatuk, Alemayehu Mengiste and Kidanemariam Jembere with editorial support from Simone Noemdoe.

This material is available in English, French and Spanish. See also a related webpage in the GWP Toolbox.

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